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Ticker:NCOG
Company Name: NCO Group, Inc.

Business Overview from 10-K filing for NCO Group, Inc.:

NCO is a global provider of business process outsourcing services, referred to as BPO, primarily focused on accounts receivable management, referred to as ARM, and customer relationship management, referred to as CRM. Our ARM business is composed of three operating divisions: ARM North America, ARM International and Portfolio Management. Our portfolio of outsourcing solutions includes accounts receivable management, contact center support and back office support services for a diversified customer base. We support essential business functions across key portions of the customer life cycle including acquisition, growth, care, resolution and retention. Our extensive industry knowledge, technological expertise, management depth, and long-standing client relationships enable us to deliver customized solutions that help our clients reduce their operating costs and increase cash flow, thus improving their financial performance.  g   

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